--- title: "Fulfillment Services Ukraine — Storage & Shipping | MTP" description: "Fulfillment services in Ukraine. Full-cycle: receiving, storage, packing, shipping from 18 UAH/order. Shopify, WooCommerce, Rozetka integrations." lang: en canonical: https://www.fulfillmentmtp.com.ua/en/services/ generated: 2026-05-12T13:05:05.617Z --- # 3,700 m² of warehouse. 7 marketplaces. 0 days down since 2022. Full-cycle order processing — from receiving your inventory to delivering it to your customers. Focus on growth while we handle logistics. Free consultation · We'll call back in 15 minutes **6,000+**orders/day capacity **from 18**UAH per shipment **99.8%**accuracy rate [![Mykola Liashchuk, founder of MTP Group](/images/mykola-liashchuk.jpg)](/en/about/) By [Mykola Liashchuk](/en/about/) Founder, MTP Group Fulfillment · 11+ years in e-commerce logistics ## What We Offer Complete fulfillment services tailored for e-commerce businesses operating in Ukraine ### Warehousing & Storage Climate-controlled, cell-based addressed storage with real-time inventory tracking via WMS. Your goods are insured and monitored 24/7. 650 UAH/m³/month ### Order Pick & Pack Picking, packing, and dispatching orders 4 times daily via Nova Poshta, UkrPoshta, and Meest Express. Same-day shipping for orders placed before 4 PM. 99.5% accuracy with two-stage scan verification. [**Pick & pack details →**](/en/order-pick-and-pack-ukraine/) from $0.41 / order ### 24/7 Operations Three backup generators, dual fiber-optic internet providers, and Starlink connectivity. Your orders ship on time, even during power outages and blackouts. Uninterrupted service ### Auto-Callback Robot Automated customer callback system that confirms orders within minutes. Proven to increase the buyout rate by 10-15% across our client base. from 0.50 UAH/call ### Co-Packing & Kitting Custom inserts, flyers, samples, gift wrap, and promotional materials added to every order. Build your brand with every package that leaves the warehouse. 2.50 UAH/item ### Effortless Scaling Go from 5 to 6,000 daily shipments without changing a single process. Our dynamic pricing rewards growth: the more you ship, the less you pay per order. from 18 UAH/shipment ### Barcoding & Labeling We print and apply barcodes for untagged products, ensuring every SKU is scannable and properly identified within our warehouse management system. 1.25 UAH/unit ### Payment Processing Real-time monitoring of cash-on-delivery payments from Nova Poshta via Telegram. Full fiscal receipt support through our integrated RRO system. Included ### Returns Management We receive, inspect, and restock returned items. Detailed photo reports for every return. Damaged goods are separated and documented for your review. Included WAREHOUSE ## Our warehouse — your logistics See what a modern fulfillment warehouse looks like. From receiving goods to shipping — the entire process in 30 seconds. ▶ Watch the video ![MTP Group fulfillment warehouse video tour — services overview](https://img.youtube.com/vi/bHY3cFF9SlI/maxresdefault.jpg) ▶ Video overview ## Dynamic Pricing The more you ship, the lower your cost per order Shipments/dayRate 0 – 526 UAH 6 – 2025 UAH 21 – 5023 UAH 51 – 10022 UAH 101 – 20020 UAH 200+18 UAH Warehouse storage: **650 UAH/m³/month** · Free Nova Poshta storage for 17 days ## Integrations Seamless connections with the platforms and CRMs you already use Shopify WooCommerce Rozetka Prom.ua KeyCRM Custom API ## MTP vs Your Own Warehouse Monthly cost comparison based on 50 orders per day Cost Item Own Warehouse MTP Fulfillment Warehouse rent (50 m²) ~15,000 UAH Included Staff (2 people) ~30,000 UAH Included WMS software ~5,000 UAH Included Packing materials ~3,000 UAH Included Utilities ~2,000 UAH Included TOTAL ~55,000 UAH ~28,000 UAH You save 49% ## Frequently Asked Questions Answers to the most common questions about MTP Group fulfillment What exactly is included in the per-order fulfillment price? The per-order price (from 18 UAH) covers picking from shelf, packing into shipping box, labeling with carrier waybill, handing to Nova Poshta, and WMS processing. Packing materials, labels, and API integration are included. Storage and goods receiving are billed separately. What service-level agreement does MTP Group offer? We guarantee 99.5% order accuracy, same-day dispatch for orders received before 14:00, and real-time inventory visibility. For Scale-tier clients (200+ orders/day), we offer formal SLA contracts with uptime guarantees and defined resolution timeframes for discrepancies. How does the auto-callback robot increase buyout rates? Our automated callback system contacts buyers within minutes of order placement to confirm the purchase. This reduces no-show rates by 10-15% — critical in Ukraine where cash-on-delivery accounts for 60% of online orders. Cost is 0.50 UAH per call. What photo documentation do you provide at each fulfillment stage? We photograph goods at three stages: receiving (to document condition on arrival), returns inspection (to verify buyer claims), and dispute cases (to resolve carrier damage claims). All photos are accessible through your WMS dashboard with timestamps. Can I add custom inserts or promotional materials to orders? Yes. Co-packing and kitting services include branded tissue paper, thank-you cards, promotional flyers, product samples, and gift wrapping. You provide materials or we source them locally. Cost is 2.50 UAH per insert item. How does MTP Group handle scaling from a startup to an enterprise-level client? Our dynamic pricing model automatically adjusts your per-order rate as volumes grow. A client shipping 10 orders/day pays 26 UAH per order. At 200+ orders/day, the rate drops to 18 UAH. No renegotiation needed — tier changes apply automatically based on your trailing 30-day average. What happens if there is an inventory discrepancy? Our WMS uses barcode scanning at every stage to minimize errors. If a discrepancy is detected during a stock audit, we provide a detailed reconciliation report within 24 hours. Items are photo-documented, and the financial resolution follows our contractual discrepancy policy. Does MTP Group support international shipping from Ukraine? Yes. We ship internationally via UkrPoshta, UPS, DHL, and Meest. Cross-border shipments require customs documentation, which our team prepares. This is ideal for Ukrainian-made products sold to EU, US, or UK customers through international e-commerce platforms. ## The complete guide to e-commerce fulfillment services: what is included and what to ask Choosing a fulfillment provider is one of the most consequential decisions an e-commerce business makes. The wrong partner can destroy your customer experience; the right one can unlock growth you cannot achieve alone. Here is what you need to understand about modern fulfillment services. ### What a fulfillment per-order price actually covers Fulfillment pricing can be opaque. At MTP Group, the per-order price (from 18 UAH at 200+ orders/day) includes a specific set of operations: retrieving the item from its warehouse bin, scanning the barcode to verify accuracy, packing into an appropriately sized box with protective materials, printing and applying the carrier waybill, and handing the sealed package to Nova Poshta during one of four daily pickups. WMS access, packing materials, and labels are included in this price. Storage, goods receiving, and co-packing are separate line items. Understanding this breakdown prevents surprises on your first invoice. ### The auto-callback system: a uniquely Ukrainian advantage In mature e-commerce markets, nearly all orders are prepaid. In Ukraine, roughly 60% of online purchases are cash-on-delivery. This creates a unique problem: buyers who place orders but never collect them. The no-show rate can reach 15-20%, turning profitable orders into costly returns. MTP Group's automated callback robot contacts buyers within minutes of order placement to confirm their purchase intent. Across our client base, this simple technology increases the buyout rate by 10-15%, directly improving your bottom line at a cost of just 0.50 UAH per call. ### Photo documentation: accountability at every stage Professional fulfillment providers photograph goods at critical stages: when inventory arrives at the warehouse (to document factory condition), when returns are inspected (to verify buyer claims and determine restockability), and during dispute resolution (to support carrier damage claims). At MTP Group, all photos are timestamped and accessible through your WMS dashboard. This creates an audit trail that resolves customer disputes faster and reduces your exposure to fraudulent return claims. ### Dynamic pricing: how scaling reduces your cost per order The most powerful feature of modern fulfillment pricing is its inverse relationship with volume. At MTP Group, a client shipping 5 orders per day pays 26 UAH per order. At 50 orders, the rate drops to 22 UAH. At 200+, it reaches 18 UAH. These tier adjustments happen automatically based on your trailing 30-day average — no contract renegotiation, no manual requests. This means every marketing campaign you run that increases order volume also decreases your per-unit logistics cost. Growth becomes self-reinforcing. ### International outbound shipping: selling Ukrainian goods abroad While most of our clients ship within Ukraine, an increasing number use our warehouse as a hub for international e-commerce. Ukrainian-made goods — natural cosmetics, handcrafted products, specialty foods, IT hardware — ship to EU, US, and UK buyers via UPS, DHL, and Meest. Our team prepares customs documentation, prints international waybills, and handles carrier handoff. This two-way capability makes MTP Group a full-service logistics partner for both inbound and outbound cross-border commerce.