A multi-marketplace gateway to Ukraine — without Rozetka FBO lock-in

Rozetka FBO locks you into a single channel, charges 4-35% commission on each sale, and excludes a long list of categories: oversized furniture, large appliances, fragile glass and mirrors without manufacturer-grade reinforced packaging, supplements requiring +2…+8°C, cosmetics with controlled temperature. MTP Group accepts all those categories, charges only for actual operations (no percentage of sales), and lets you sell simultaneously on Rozetka, Prom.ua, Kasta, Allo, Bigl, Epicentr, OLX, plus your own Horoshop or Shopify store from a single inventory pool. For a brand entering Ukraine, multi-channel from day one is critical — you do not want to discover after six months that 35% of your gross margin disappeared into Rozetka commission while your category was banned from Prom and Kasta.

Oversized furniture (sofas up to 80 kg, wardrobes, beds, tables), large appliances (refrigerators, washing machines, dishwashers, stoves, air conditioners), fragile glass and mirrors without OEM packaging, supplements and pharmaceuticals requiring +2…+8°C cold chain, cosmetics with controlled temperature, electronics requiring antistatic handling, baby products under EN-71 / BSI standards, gourmet food with limited shelf life. We have 4 warehouses totaling 4 100 m² with separate +2…+8°C and +18…+24°C zones, mobile equipment for oversized handling, multi-layer packing for fragile, antistatic packaging for electronics, and serve over 80 brands across these categories.

One unified WMS holds a single stock count per SKU. When an order arrives from Rozetka, Prom.ua, Kasta, Allo, Bigl, OLX, your Horoshop store, or Shopify — the system reserves the unit, prints the marketplace-specific label format (each platform has its own), packs into your branded box with your inserts, and dispatches via Nova Poshta, Ukrposhta, Delivery, or Meest based on the customer's preference. The dispatch window is 24 minutes from order receipt to handover during business hours. No risk of double-selling because the inventory is single-pool, not duplicated per channel.

Zero days of downtime since February 2022. Infrastructure: 3 industrial generators (2× 60 kW + 1× 100 kW) with 36-hour autonomy each, 5-day diesel reserve, 2 Starlink terminals for marketplace API connectivity, 2 fiber optic providers with redundant routing. Warehouses are located in Boryspil district, outside mandatory evacuation zones — operations continue during air raid alerts per Ukrainian district protocol. During peak attack periods on Ukrainian energy infrastructure (winter 2022-2024), our throughput dropped by 8% on the worst day; competitors without generator redundancy lost 60-100% of throughput. For brands that need reliable supply chain continuity, Ukraine via MTP is more resilient than Poland or Turkey hubs that rely on single-grid power.

Rozetka ranks sellers by response speed: ideal — under 30 minutes, normal — up to 2 hours, poor — up to 24 hours, unacceptable — over 24 hours. Our average dispatch time during business hours is 24 minutes from order receipt to label, and 8 minutes for operator escalation. This sits below Rozetka's "ideal" threshold, which keeps your seller rating in the green zone consistently — including during your team's holidays, conferences, or time-zone differences (we cover 09:00-19:00 Kyiv = 14:00-23:00 GMT-5, which means your US team can hand off and our Ukraine team picks up).

Two main paths: (1) you register a Ukrainian legal entity (LLC) which takes 5-7 business days, opens a UAH bank account, and operates as a Ukrainian seller on Rozetka — eligible for full marketplace participation but pays Ukrainian VAT (20%) and corporate tax. Or (2) you remain a non-resident, work with us under a B2B service agreement (your goods, our fulfillment), and we handle import customs declaration on your behalf — your Ukraine sales are reported in your home country. We work with 6 customs brokers in Odesa, Lviv, and Kyiv, and 3 accounting firms specializing in non-resident e-commerce. The optimal model depends on your annual Ukraine GMV — under €100k the non-resident path is usually cheaper, above €500k an LLC starts to make sense.

Nova Poshta International (90+ countries), Meest (EU + North America focus, multi-day to UK/DE/PL/FR), DHL Express (premium, 2-4 days to EU), UPS, FedEx International. For EU bulk orders we also work with consolidators (DPD via partner network, GLS via partner). We dispatch directly from our Kyiv-area warehouse without secondary handling in Poland or Romania, which removes a typical 2-3 day delay and €0.30-0.80 per parcel of consolidator markup. For brands selling on EU marketplaces (Allegro, Cdiscount, eBay DE) via dropship from Ukraine, this is operationally significant.

For products entering Ukraine that are destined for re-export to EU markets, we maintain documentation on CE-marked categories (electronics, toys, cosmetics) and verify mandatory labeling before dispatch. We do not act as an authorized representative under EU MDR or CPR — that remains your responsibility — but we ensure every parcel ships with the documentation you provide (declarations of conformity, CE marks, Material Safety Data Sheets where applicable). For supplements and cosmetics we maintain temperature-controlled chain of custody logs that satisfy EU traceability requirements.

Per-shipment fulfillment fee 18-35 UAH (≈ €0.40-0.80 / $0.45-0.85 at April 2026 rates) depending on volume and packaging complexity. Storage 240-300 UAH per pallet per month (≈ €5.50-7 / $6-7.50). Receiving 600-800 UAH per truck (≈ €14-18 / $15-20). No setup fees, no monthly minimums, no commission on sales. Quoted in UAH but invoiced in EUR/USD on request with monthly FX averaging from NBU rates. Run your numbers in our calculator for a per-SKU breakdown — typical EU brands save 22-38% versus a Poland or Czechia hub for the same Ukraine GMV.

2-3 business days from contract signature to first parcel dispatched. Day 1: NDA + service agreement, tariff confirmation, WMS and dashboard credentials. Day 2: receive first batch (we accept directly from container at Odesa or Lviv, or from your supplier via Nova Poshta — free pickup within Kyiv region from 1 pallet). Day 3: API integration with Rozetka seller account (we already have native auth flow), test order, label format verification per Rozetka spec. Day 4 — full operations. For brands shipping container-load from Asia, we can synchronize warehouse readiness with your ETA — typical 12-day lead time from booking confirmation.

No lock-in clauses in the contract. 14-day notice period, joint inventory audit, palletization to your specifications (Rozetka FBO standards, EU Euro pallet, US GMA pallet — your choice), pickup or dispatch logistics arranged by either party. We do not charge exit fees, do not hold goods hostage, do not impose minimum-buyout clauses. If you migrate to Rozetka FBO directly we provide free preparation to their FBO standard (EAN-13 marking, Rozetka labels, palletization 1.2×0.8 m, ≤1.5 m height) and deliver to their Brovary or Chubynske sortation center. Flexibility is part of our value — we earn renewals, we do not capture them.

MTP Group is fully liable per contract for the purchase value of lost or damaged goods. For stock balances above 500,000 UAH (≈ €11k / $12k), insurance is included in the standard tariff (Universalna Insurance, up to 5 million UAH per warehouse / ≈ €110k / $120k). Quarterly inventory with your representative present (in person or via livestream); discrepancies within 0.3% are compensated without dispute. A transparent movement log is available in your dashboard 24/7 with photo verification of receiving, packing, and dispatch operations. For higher-value inventory we can arrange supplemental insurance via our broker partners.